Support Command Center

Get help with setup, payroll logic, rota automation, exports, and feature requests.

Direct Email

Use your mail app with a prefilled support template.

support@rotapaypro.co.uk

Payroll / Bug Triage

Report mismatches with relevant payroll fields for faster diagnosis.

Start issue report

Feature Requests

Share ideas for dashboards, automation, and exports.

Suggest an improvement

Send Structured Request

Quick Answers

How accurate are payroll projections?

RotaPayPro uses HMRC-style logic for tax, NI, student loans, pension deductions, and pay frequency handling. Results depend on correct inputs (tax code, opening balances, contract settings, and shifts).

Does the app support rota automation?

Yes. The Rota Automator lets you build repeatable patterns, generate months ahead, and handle date conflicts and bank-holiday matches before final import.

Can I export reports and payslips?

Yes. The app includes PDF/CSV export workflows and a payslip vault with monthly preview + PDF sharing.

How do I report a payroll mismatch?

Send your expected vs actual values, pay date, frequency, tax code, and the specific deductions that differ. We can triage much faster when those are included.